Buying your ERGObaby Carrier from First Signs

 

Fast, Easy Payment
Please use Secure PayPal ONLINE ORDERING. Please contact me with any queries.

No Hassle, 30-Day Money Back Guarantee
If you decide that you are unhappy with your purchase for any reason, you can be assured of a No Hassle Return.  I do not want anyone to be stuck with a carrier that is not exactly what they want!  If you are not completely satisfied with your purchase, please return the carrier in good condition to me within 30 days of purchase and I will happily refund you your money.

  • Returns: Please get in contact with me regarding any returns as soon as possible. You will need to pay the postage to return the product to me and refunds will only be given after I receive and check the returned item. There is no refund on postage costs paid.
  • Exchanges: If you would like to exchange one product for another, please get in contact with me as soon as possible. You will need to pay the postage to return the product to me AND for postage of the new item to you. Free postage is only valid for the initial purchase of a new product. Please get in touch with me regarding how much the extra postage costs will be and you can include this cheque for postage in the box with your returned item. The exchanged product will only be posted out to you after I receive and check the returned item. Any monetary refund due to you will be given after I receive the returned item.
  • Faulty Products: In the unlikely event that there is a fault with your product, please get in touch with me and I will contact ERGObaby on your behalf. Please do not send the faulty item to me unless we have already discussed it. ERGObaby will replace any item with a genuine fault free of charge to you.

Price Matching
First Signs is committed to providing the best deal possible to our customers without compromising our excellent customer service and our 30 Day Money Back Guarantee. To this end, we will price match against any approved retailers of ERGObaby products. To request a price match, simply email jackie@first-signs.com with the following details: Exact product details (including colour), the price to be matched, and the website URL featuring product. We will only price match against other approved retailers of ERGObaby. The product must be displayed online, be in stock, and be able to be added to the basket of the website on the day we carry out the price match check. We will price match on like-for-like items only. This will include product colour, style, and any other product differentiator. In most cases we will be able to price match, however, we do retain the right of refusal.

Free Babywearing Advice
I am happy to advise you for free in person, over the phone or email, whichever suits you! I want to help you get the best out of your new purchase, as quickly as possible!

Excellent Customer Service
Any time you contact First Signs, you can be assured of excellent customer service! Please feel free to contact me with any queries regarding your order.

FREE Postage in the UK
First Signs offers FREE UK Postage for all orders over £50 within UK. If you would like your ERGO products sent out urgently, please contact me by phone on 01733 221242 AND email me. When you purchase your ERGO and use the Free UK Postage I offer, I will send it to you using Royal Mail's Second Class Service. This service aims to deliver within 2-3 days in the UK and has no tracking service. If you would like to add faster delivery or tracking to your postal service, please add it to your shopping cart with Recorded or Special Delivery. Please note: If you have ordered several items with a total weight of more than 2kg, Special Delivery will cost more. I will contact you with further details if this pertains to your order. Also, Special Delivery for Guaranteed SATURDAY delivery costs more, please contact me if you would like this service. For international postal prices, please contact me.

Try It On!
If you are in the Peterborough area, you are welcome to come to my home and try on the ERGO Baby Carrier with your child.  I will give you advise about how to use the carrier, help you learn to get your child in and out by yourself, and answer any questions you may have.  Please contact me to arrange.

Read our Online Customer Reviews
Please visit Trustpilot.com to read First Signs Customer's comments, reviews and ratings. Trustpilot is an independent website which allows users to rate and comment on any company.

Why is First Signs selling the ERGObaby Carrier?
Well, firstly, because it is the best, most usable Baby product that I use personally. As a mother of three young children, the ERGO Baby Carrier is ALWAYS with me and has become a way of life for me.  As you will understand, when you are really helped by a quality product, you tell others about it!  Basically, people stopped me in the streets to ask about the carrier... all my friends tried my carrier on with their babies... and lots of people I know wanted to know where to buy the carriers!  So I decided to offer them for sale through my Baby Signing business.  Not only do the families in my class see me using my Ergo, but they now have a chance to try one on and wear their baby home, if they like! 

 

See photos with our favourite carriers in the photo gallery!

For helpful, friendly assistance contact: Jackie Fewtrell

 

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